Enquête de satisfaction pour touristes étrangers en anglais/Satisfaction survey for foreign tourists in english
PS/ Le document original en Français ne peut être affiché en raison du format PDF et des lois sur le copyright/The original french document can’t be published because of the PDF format and of the Law on copyright.
SATISFACTION SURVEY
WIN SOME HOLIDAY IN GUILLESTRE !
Thanks for answering the following survey so that we better know your
expectation.
When specifying your name and address, we suggest you participate in our game of chance and maybe win a 7 night-holiday for 4 people in
a 2 star-chalet located in the ST James camping of Guillestre (to a
value of 320€)*
*The full rules of the game are available by request at the tourist
information office reception.The holiday to win shall take part out of
the French school holidays, from the 30th October 2011 to the 30 th
October 2012 including accomodation only; personal spendings and
holiday taxes non included.
1) Where are you originally from?
France – Foreign countries The Netherlands Germany
Belgium Italy Other , specify please………..
2)What is the period of your stay?
Date of arrival:../../…. Date of departure :../../….
3)In which district do you stay?
Guillestre Mont-Dauphin Eygliers St Crepin St Clément Réotier Vars Risoul Other,specify please:…………
4)Means of transportation
Car Camping Car Train Boat Motorbike Plane Other(s)……
5) Which main activities do you wish to practise (yourself or the occupants of your rent) during your stay (no more than 5 answers)
Discovering Guillestre
Hiking
Discovering the villages around the Guillestre area
Visiting the stronghold of Mont Dauphin
Discovering the Queyras Going all over the great crossing of the Alps
Visiting some natural places of interest, some protected areas of
the Regional Park of the Queyras
Cycle touring/electrical bike
Leisure, rest, doing nothing
Leisure activities for children
Practising some leisure sport activity appart from walking( for example mountain bike,mountain climbing, air sport…)
Other, specify please
6) Which kind of accomodation do you live in?
Camping: tent,caravan, camping-car, mobile home Refuge, “ stopover gites”
Main residence of your parents/friends Your parents’/ friends’ holiday home
Hotel Flat/ home swap
Holiday resort Renting: flat,house,furnished,bed and board
Guest bedrooms Other,specify please
Holiday villages, collective accomodation
7) How do you occupy this accomodation ?
With your family or with friends and their children (scroll down to Q8)
On your own (scroll down to Q9)
With your family or with friends without children
(scroll down to Q8) Other group (scroll down to Q8)
In couple only (scroll down to Q9)
8) Can you precise:
How many adults are there (starting from 18 year old age group) :
How many children are there:
From 0 to 4 age group:
From 5 to 12 age group:
From 13 to 18 age group:
9) How did you hear about Guillestre? (Several answers possible)
By a travel agency, of a tour-operator
By word of mouth
Thanks to web sites : specify please By your family/friends
By tour guides whom you have to pay Because it was a step in the great crossing of the Alps
By reading the newspapers and the advertising
By some other means: specify please
By a tourist home, by a tourist information office, by a departmental tourism board or a regional tourism board
10) Considering your trip, what is your general assessment concerning:
Very satisfied Satisfied Little satisfied Not at all satisfied Without opinion
On the whole, concerning your trip, you are
The welcome( in general)
The welcome in the accomodation/in the restaurants
The welcome in the shops or during activities
The welcome at the Guillestre Tourist information office
The behaviour of the staff
The skills of the staff
The opening time, the facility of the place
The activities you practised
( in general)
The Sports equipments,the cultural and leisure facilities
The entertainment/ the shows/ the festivals
The accomodation, the catering(in general)
The quality, the comfort of accomodation
The Price Ratio for accomodation
The Price Ratio for catering
11) How many times have you already been here for the last 5 years?
(Including this holiday)
This is my first time 2 or 3 times 4 to 5 times
6 to 10 times More than 10 times
12) Would you suggest any improvement?
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
13) Are you: Male Female
14) How old are you? You are………
15) Can you write your profession as well as the profession of “the
head of your family”? ( Only one answer possible)
Yourself The head of family
Farmer
Craftsman, shopkeeper, Head of a company
Liberal profession, teacher, scientist, executive and other senior
intellectual profession
Employee
Intermediate profession
Retired ( Can you advise us about your former profession):
Student
Non-working
Other profession, specify please:
…………………………………………………………………………………………………………
Thanks for answering this survey.
To participate in the drawing of lots and in order to win some holiday
in Guillestre, please fill out complete the following entry form :
Name:……………………………………………FirstName:…………………………………………………..
Address:…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
PostalCode:……………………………………Town:…………………………..Country:…………………
Mail (write in capital letters please):
Would you accept to receive by newsletter the touristic news
concerning Guillestre? yes No
According to you, how many people will participate in this
survey?…………………people (Tiebreaker that will decide for the winner)
Satisfaction survey and Participation certificate must be submitted to
the Guillestre Tourist Information Office, Salva Square, 05600
Guillestre.
In accordance with the article 34 of the LAW entitled “Computers and
Liberties”, you are allowed to dispose of rights of access,
modification, rectification and suppression of data concerning the
user ( art 34 of the LAW entitled ” Computers and Liberties”)